Warranty

We take great pride in our work and want you to be completely satisfied with your jewelry for years to come. We offer a manufacturer’s warranty on all our pieces. Normal wear and tear of jewelry pieces may require necessary repairs from time to time. Our one-year limited warranty covers all manufacturing defects. It does not cover normal wear or accidental damage. Center stones are excluded from this limited warranty. These exclusions do not limit rights or remedies provided by applicable law. We will inspect each piece and determine if it is a manufacturing error or if the wearer may be at fault. For example, if a diamond on the band is missing but we see that the prong has been damaged or lifted, that would indicate that the wearer had damaged the ring and therefore would be responsible for the repair costs. Shipping is on us for all US orders. For US clients, your first resize is free, and we’ll email you a prepaid FedEx label. International clients don’t get a free resize. For repairs, or anything after your first resize, you cover the shipping. We strongly suggest that all of our clients insure their diamond rings, as this would help with the cost of repairs or replacements. This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.

DIAMOND WARRANTY

We strongly encourage you to insure your jewelry.

We replace side stones measuring 2mm or less free of charge during the first six months, unless the loss or damage results from damage to the ring. Should there be damage to the piece (missing prong, etc), we will replace the diamonds at cost to the client. Any side stone replacement after the 6 months will come with a fee.

CLEANINGS & INSPECTIONS

We recommend a local jeweler for routine cleaning and prong inspections. If you’d rather send it to us, we’re happy to clean and inspect it at no charge. You cover shipping both ways.

WARRANTY VOID

Routine cleaning or a prong inspection by another jeweler does not void this warranty. Damage caused by another jeweler’s work is not covered; unrelated manufacturing-defect coverage remains in effect.

IF YOU HAVE ANY QUESTIONS ABOUT WARRANTY OR MAINTENANCE, PLEASE EMAIL HELLO@DMNDAVE.CO